Frequently Asked Questions
Everything you need to know about our smart connectivity and electronics.
What is the typical shipping time for orders?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by destination but typically range from 7-14 business days.
Do your SIM cards work with all unlocked devices?
Yes, our SIM cards are designed to be compatible with all unlocked 4G LTE and 5G devices, including security cameras, routers, and IoT hardware.
What is your return policy for electronic hardware?
We offer a 30-day money-back guarantee on all hardware products. Items must be returned in their original packaging and in like-new condition to qualify for a full refund.
How do I activate my data plan after purchase?
Activation is simple: just visit our activation portal, enter your SIM card ICCID number, and select your preferred data package to get connected instantly.
Is there a contract or commitment required?
No, all our services are prepaid. There are no long-term contracts, no credit checks, and no hidden activation fees. You only pay for the data you need.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.